Customers should call Apple if they have a docking issues when using a certified dock with Apple USB-C hosts.
Should you contact Dell Technical Support, they will refer you to Apple for assistance. When using the Dell Thunderbolt Dock – WD19TB with an Apple device, the dock will provide up to 90W of power delivery (when connected to a Dell device, it will provide up to 130W).įor Dell Thunderbolt Dock – WD19TB that were purchased before the date of this publication (September 20, 2020) the Firmware on the WD19TB will need to be updated.įor support issues pertaining to connecting the Dell Thunderbolt Dock – WD19TB to an Apple product, you must contact Apple Support. When connected to a compatible Apple device, the Dell Thunderbolt Dock – WD19TB can support the following monitor configurations & modes: The Dell Thunderbolt Dock – WD19TB is now Apple Certified and will work with the following Apple branded devices which feature the Thunderbolt 3 USB-C port: (Apple MacBook Pro / MacBook Air / and iPad Pro)
